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About Us
JK Associates' mission is to help companies interested in improving the total experience of their customers through consulting, training and program management services.
 Judy Kincaid
Prior to founding JK Associates, Judy Kincaid served as Director of Customer Relationship Management Services for Hewlett-Packard. There, she was responsible for setting the strategic direction for B2B and consumer CRM Services within HP; ensuring that customer perspectives were fully reflected in HP’s CRM programs; designing, building and managing common CRM infrastructure components; and developing and managing HP’s Customer Privacy Program.
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Associates
Lee Bonds, President
Melissa Cook, President
Ruth Stevens, President
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Mission
JK
Associates LLC helps companies that are planning
to invest in proving the total experience of
their customers. We provide consulting services
in:
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Customer
Relationship Management (CRM), |
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Database
Integration, |
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Data Quality
Management, |
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Customer Privacy |
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We
collaborate with you and others in your
organization to create an effective program and
equip you with the knowledge and skills necessary
for you to manage customer relationships for
increased revenues and profits over the long
term. We provide expertise, guidance and coaching
to ensure your success.
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